Our role is not to just lease your property; it is to deliver you the best rental return to maximise your asset.
Property management
service offering
Expert care for your investment—comprehensive property management tailored to maximize your returns and provide peace of mind.
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Our philosophy
Maximising your return.
01
Communication.
At McGrath, communication with landlords and tenants is our top priority. You’ll have 24/7 access to property details through our online portal, and we promise to return calls within 24 hours during business hours. Maintenance is addressed quickly, and routine inspection reports are sent via the portal as well as email for your convenience.
02
Finding your ideal tenant.
The quality of your tenant is vital to ensure the condition and value of your property. We carefully evaluate all applicants so we can recommend the very best tenant and always allow the owners the final decision.
03
Looking after your tenant.
Once we have selected the best tenant, we make sure that they also enjoy a quality experience within the McGrath family and inside your property.
04
Transparency.
All rental payments are made when funds are cleared, allowing landlords a completely transparent rental payments process.
05
Why McGrath?
At McGrath we don’t believe that our job is to just manage your property. We see our role as delivering a premium service and working with you to maximise your investment potential.
Our team of highly skilled property managers combined with our unique McGrath Leasing System and six-star service guarantee, ensures we deliver exceptional results, outstanding customer experience and lifelong relationships with our clients.
With McGrath managing your property, you can relax in the knowledge that you have chosen THE team of property managers that deliver above all others.
800+
Properties under management
123+
Combined years of experience
8+
Team members including Senior Property Managers, Leasing team and support team
150+
Offices across the McGrath network and growing
Your Coast &
Hinterland Team
Our McGrath Estate Agents Property Management team oversee the management of over 800 properties here on the Sunshine Coast between our Beerwah and Caloundra offices; we are all equally passionate about delivering a six-star service to all of our clients.
Our services
- Tenant reference check
- Tenant documents prepared and lodged
- Regular rental payment statements
- Routine inspections
- Routine inspections
- Payment of outgoings/transfer of utilities
- Insurance claim processing
- McGrath Property Management newsletters
- Extended services
- Detailed property condition report and photos
- Arranging check-in of the tenant at the start of the tenancy
- Managing the check-out process
- Smoke alarm compliance check
- Free water compliance check
- Pool compliance check
- Immediate disbursement of rents paid once funds cleared
- Yearly financial statements
- Access to depreciation analysis and home loan health check assessment
- Online landlord portal access
- Annual appraisal of your property
Our management
Property manager
When you join our McGrath Family, you are assigned a dedicated property manager.
Routine inspections
Routine inspections are conducted regularly throughout the year. We have a dedicated Routine Inspection Officer to ensure they are never missed and completed to the highest standard.
Owner portal 24/7 access
We utilise a property management software program which features a real time, 24/7 access, owner portal for you to view.
Maintenance management
We utilise a maintenance manager program called, Our Tradie – this allows our landlords, tenants, and trades to access maintenance orders and track progress in real time.
Rent collection & disbursements
Once tenants pay rent, these funds are released to the landlord on the day the funds clear our bank account.
Rent arrears
Zero tolerance policy – phone calls and text reminders from day 3, final warning day 7 – notice to remedy breach day 8.
Rental statements
Included in your management fee and sent via email when funds are released (can be sent by post if requested for no additional cost). Also available 24/7 via the landlord portal.
Rent reviews
A completed Current Market Analysis Report will be provided to you with every lease renewal instruction request to ensure you are meeting the market for your investment.
Mortgage reviews
We have access to some of the best mortgage brokers. With this we can offer you obligation-free mortgage reviews to ensure your investment is working for you.
Items to consider
Landlord insurance
We can provide you with further details if required.
Water compliance
If the property is deemed water efficient by a licensed plumber, and is separately metered, you can on-charge water consumption to tenants.
Rates/water bills
We can arrange for the rates, water bills etc. to be sent to us for our team to pay out of the rental income on your behalf. This is at no additional cost. Please note this must be lodged by the owner in order to give us authorisation.
Depreciation schedule
A tax depreciation schedule allows owners of income-producing properties to claim depreciation allowances.
Tenant welcome gift
We provide you with the opportunity to purchase a ‘welcome gift’ for your tenants on your behalf. This has proven to be very popular and provides a great start to a new tenancy.
Items to consider
Once a Tenant has completed our comprehensive application form, we begin our detailed assessment and due diligence on their suitability which includes:
When all these check are completed, the summary is passed on to the owner for discussion. The decision to accept or reject an application will always be the owners and we make a recommendations to assist owners in making the decision.
Have a property you want us to manage?
With record-low vacancy rates, excellent processes and a strong property management team, we’ll help you maximise the potential of your investment property.
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