The Christmas and New Year period should be a time to unwind, not a time to deal with burst pipes or flooded laundries. While some emergencies are unavoidable, a little proactive planning can go a long way in reducing costly callouts and keeping your investment property safe over the summer holidays.
Here’s how landlords can prepare their properties ahead of the holiday season.
- Prevent Plumbing Problems Before They Happen
The most common holiday emergencies come down to hot water system failures and burst flexi hoses, both of which can often be avoided with preventative maintenance.
Flexible braided hoses, found under kitchen and bathroom sinks, are one of the main causes of internal flooding when they split or burst. Hot water systems also tend to fail when working hardest during summer, leaving tenants without hot water and owners with expensive repair bills.
Regular inspections, timely replacements and scheduled servicing are simple ways to protect your property and avoid the stress of urgent repairs.
We often recommend that a plumber conduct the following checks:
• Inspect and replace ageing flexi hoses
• Test and service the hot water system
• Check taps and fittings for early signs of leaks or wear
- Understanding What Counts as an Emergency
Under Queensland legislation, emergency repairs are defined as issues that make a property unsafe or significantly impact essential services. These include:
• A burst water service or serious water leak
• A blocked or broken toilet
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm, fire or impact damage
• A failure or breakdown of essential services such as hot water, cooking or heating
• A failure or breakdown of water supply
• Any fault or damage making the property unsafe or insecure
It’s important to help tenants understand what qualifies as an emergency and what can safely wait until business hours. Our landlords and tenants can rest assured that our trades are up-to-date with legislation and will respond appropriately. This ensures genuine emergencies are prioritised while unnecessary after-hours costs are avoided.
- Fix Known Issues Early
Minor issues like slow drains, leaking taps or noisy hot water units often turn into emergencies when left unattended. Scheduling maintenance now not only saves money in the long run but also ensures a smoother experience for tenants and trades over the busy holiday period.
At McGrath Coast & Hinterland, our Routine Inspector and Property Managers work closely with our network of trusted local trades to help landlords stay ahead of seasonal maintenance. Our landlords also receive access to exclusive offers through our professional trade partners, ensuring every property is well maintained and protected year-round.
A proactive approach now means peace of mind later, so you can relax this Christmas knowing your investment is in good hands.

Deb Fleming
New Business & Asset Management Expert
0488 771 626
Article: Preparing Your Investment Property for the Christmas Break





